Support

Help Center

Get implementation guidance, troubleshooting help, and usage answers.

How do I create my first project?

Sign in to the web console, open the dashboard, and create a project from there. Configure inbound email or integrations, then attach workflows. The HTTP API under /api/projects is available once you are authenticated (session cookie or equivalent).

Can I use my own model API keys?

Yes on supported plans. Add provider keys from the console where your plan allows BYO keys; routing and usage still flow through SendStackr.

From first call to launch

What happens after you book a demo — and how fast we move.

Typical time from your first meeting to a launch-ready, usable setup: up to 5 hours.

  1. Book your discovery call using the client meeting link (Calendly).
  2. Share context for your AI agent (for example FAQs and policies you provide).
  3. Sign the proposal: $5 setup fee plus the plan you choose; an invoice is generated.
  4. We create your workflow, project, and user account.
  5. You provide the WhatsApp number that will be used as the agent channel.
  6. We test that the agent matches your context (RAG).
  7. We schedule a second meeting to demo the live agent with you.
  8. We hand off your account with sign-in credentials.
  9. 24/7 support for technical issues after go-live.